We'd like to thank you for using Appliances Direct; without you we wouldn't be here! Every so often though, you like to thank us back. We thought that rather than blowing our own trumpet and telling you how great we are, we'd let our satisfied customers do it for us. Here you'll find testimonials from customers who've found our products and customer service worth shouting about! Submit Your Testimonial
"Fantastic service received from this company as well as having the best price online! We will definately be buying all of our white goods from this website from now on. Dealt with our problem regarding damage very quickly and effectively. Well done & thank you so much for a hassle free purchase & delivery." - K. Esslemont
"Fantastic customer service, thank you. Cooker and Hob were here first thing this morning well within the allocated time slot. Won't hesitate in buying from you." - S Harding Mid Wales
"Flawless purchase, this site does what it says on the tin." - A picky customer...
"excellent value and service. I would recommend you to anyone. delivery process informative and very efficient. This proves that buying off 'the internet' can be a pleasant and hassle free experience." - cjmbacon@gmail.com
"Fantastic service. Ordered 3PM, delivered next morning to Scotland at 7 AM. Now that's what I call service, large retail outlet couldn't deliver for three days and 30 pounds more expensive, cannot recommend your company highly enough. Thanks again" - John R
"Delighted with purchase of a Beko dishwasher, the service was excellent. Order placed on Wednesday 25th May 2011, delivered and installed on Thursday 26th May 2011 by 3.30pm. Now that I call SERVICE so many thanks indeed. I shall recommend you to everyone I know." - Mrs M Urquhart
"first class tumble dryer Inderset to my doordead ontime thank you and your staff very helpfull goods in good condition, i will shop with you again. Thank you Mr cornelius" - appliance direct.co.uk
"i recently purchased a cooker , sink, taps and cooker hood and they were all delivered within a couple of weeks i was kept informed the whole time as one item was out of stock but as soon as it became avaible my items were delivered thanks to you all and i would be happy to buy again from you ." - lesley
"Just wanted to say what a great service you provided when i purchased the Electrolux range cooker. Not only is it a fabulous cooker but you supplied it at a very good price, you kept me informed every step of the way and delivered when you said you would. Thank you to all the sales team and everyone associated with the company. I wish every company traded this way. A first class Service from a first class Company, Many thanks once again Dennis Treadwell " - Dennis & Kelly
"Excellent service, excellent price. The hood looks well worth twice what we paid for it. Really happy, we will use you again! Maany Thanks" - K Best
"Super service, so impressed by the helpfulness of your staff (David) when ordering a replacement hob today. Great advice, really helpful and phoned us back immediately when requested. So often today you hear about terrible service it actually gives you a shock when its this good! Will certainly come back to you again." - P Taylor
"I just wanted to let you know how amazed I am by the speed and efficiency of your service. Yesterday afternoon (Sunday) I decided to order a cooker hood extractor. Within about 10 minutes of my placing my order I received about 4 emails, One saying thank you for your order, one saying thank you for registering, one saying order being processed, one saying order now despatched. Brilliant. Then at 9.10am the next day (Monday) it arrived on my doorstep! You get 5 stars from me. Well done!" - Gillian
"I ordered a Smeg 60cm semi-integrated dishwasher during the horrendous wintery weather we encountered in December. My delivery date was obviously an impossibility but Appliance Direct were fantastic in keeping me informed of my order's progress, going out of their way to make sure I ended up with the most convenient rearranged time. I received emails and phone calls so I never experienced anything other than excellent Customer Service. Delivery team were helpful and courteous. I got easily the best deal on the internet for my dishwasher and I have to say I'm delighted with the results. Easily out-performs previous dishwashers I've owned. Unfortunately the model I bought no longer features on the website otherwise I'd have given it the thumbs up. Thank you Appliance Direct - brilliant company." - DC, Scarborough
"I bought a Hoover Washing Machine. Phoned up on the Tuesday evening and it was delivered on the Thursday. Great service and the people on the phones were really helpful. I would use this company again. The couriers were very helpful and nothing was too much trouble. They were low on price but not on service. Thanks." - Liz
"We purchased a Hotpoint Single Oven and it arrived within 3 days. We are very pleased with the service we received as we were kept up to date with our order regularly either via telephone or email. We found the site very easy to use and will definately use again and would recommend to new users." - Manda
"I purchased a Beko HIC 64402 hob, on line, it was sent promptly, however it arrived broken (more the fault of the courier) after contacting cust.services they arranged for the uplift of the hob and processed an order for a replacement. It arrived intact 3 days later. Thanks for the excellent service." - jim green
"I purchased the LG F1222TD washing machine and the experience from Appliance Direct from start to finish was brilliant! price; unbeatable, customer service; excellent, delivery; excellent, product; fantastic. This machine is so quiet I couldn’t believe my luck as my old one couldn’t be used at night because of the noise! Thank you all for your dedication and devotion to your customers and products. Anyone contemplating using this company please do not hesitate you will experience the same excellent service and I promise you, you will buy from them again; I know I will. Christine Devon" - Christine
"I would recommend anyone thinking of buying from Appliances Direct to go ahead with their purchase.The products I purchased and the price were just the start of a very enjoyable online transaction.The communications from the sales staff were excellent and the delivery of the goods went exactly to plan. A five star performance all round." - Brian
"We ordered a tumble dryer saturday afternoon and recieved it on the Sunday. We forgot to take our clothes out of the old unit that Appliances Direct took away and Martin from customer services is going to arrange the items to brought back the following day. 5 star service. Will buy from Appliances Direct again. " - Stewart
"I have just filled in an on line testamonial and given you 5 stars. Could I ask you to thank Philip Rogers for his excellent customer relation skills. Thanks Ian kelly order no 33140879" - Ian kelly
"Ordered a range cooker, hood, sink and tap, fantastic company to buy from. Smooth sale delivered to my door in Scotland. Very impressed. Have already recommended to others. Thanks again." - Dawn & Steven
"hi all, just say i ordered a 900mm hood at 14.42 just before the england slovenia match and couldnt believe it when the doorbell went the next morning at 7am with the new hood they even got the order out around the game fantastic service james dillon JRD Electrical Ltd" - james dillon
"Usually we all complain very quickly but on this occasion, I just wanted to say how pleased I have been with your service, and the efficiency of the delivery. The company followed through as they said with a time slot and with phoning me at my request an hour before delivery to ease having to wait in for too long. The guys were courteous and efficient. Thank you! " - T Garrett
"I bought a Smeg fire and got great service...very helpful. I was kept very informed. Will use again and recommend!" - Louisa V.L.
"Often you can't tell how good a company is until something goes wrong, we had a fault with our oven, and after 2 months of arguing with the manufacturer and repeated failed attempts for them to fix it, we spoke to appliances direct to try to return it under the sales of goods act. Had excellent service, they phoned us back, they contacted the manufacturer and managed to agree that it will be replaced (something I wasn't able to get the manufacture to agree to - even though we had a non-functioning oven) went that extra mile to arrange for a replacement to be delivered at a convenient time for us within a week. Excellent." - Glyn
"I recently purchased a new Hotpoint fridge from Appliances Direct and was amazed at the efficiency of the service. The fridge was delivered within 4 days (on a Saturday for only £5 extra!), the delivery drivers rang us every step of the way to give a precise time of arrival. They took our old frdige and set the new one up. WHAT A FANTASTIC SERVICE!! And the fridge was nearly £200 cheaper than Argos! What more could you ask for......" - Dave Woods
"Having searched the internet for a competitively priced integrated dishwasher, I found a Baumatic bargain with Appliances Direct! I placed my order and the item arrived almost immediately. Fantastic customer service (thanks Katrina!) and an excellent shopping experience. Will definitely use again and wouldn't hesitate to recommend to others. Many, many thanks." - Mrs J Bowers
"Hi Just placed an order with Phil who was extremely helpful and certainly very knowledgable! Very efficient, now looking forward to delivery. Anita" - Anita
"Thank you for a wonderful service.The Baumatic Retro fridge was spot on.Delivery was first class,we phoned our order on Tuesday you said delivery was on Thursday,we was contacted by phone when it was coming and it was the time you said. Thank you again." - Kevin & Linda
"We would like to say thank you very much for the very efficient help and service we received from your company. Our integrated cooker hood was installed by me and it works wonderfully. Any queries we had were answered straight away and we recommend this company to everyone. We will certainly use them again. It`s so good to find such efficient service. Many thanks." - Mr & Mrs F. Craig
To send us your testimonial just fill in the simple form below. We're constantly looking to improve our service so any testimonial you can leave us is appreciated.
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