We're taking orders and delivering as normal, and doing everything we can to protect our customers and staff. Learn more
Choosing Your Appliance
Stock and availability
With 4 large warehouses near the M1 and M62, our aim is to stock 95% of the most popular products so we’re able to give you the quickest possible delivery times.
We keep stock availability on our website as accurate as possible to ensure you know when your earliest delivery is available. In rare instances where our stock is fully allocated we may ship direct from the manufacturers to you, this makes sure we can get the product to you as quickly as possible.
If for any reason the product or promotion you've ordered is no longer available, or there's been a price change, we will notify you within 5 working days and offer a full refund, the option to pay the difference or choose an alternative. Order acceptance takes place upon despatch of your products.
We advise not to book fitters/engineers until you have received your items. Please note that ovens, built-in microwaves, cooker hoods and cookers are generally not supplied with any gas hoses or electrical leads/plugs. Your electrician or gas safe fitter should supply these for you.
Dimensions and Measuring
You should always measure up the space where your new appliance will be fitted before placing an order. We display the product dimensions and sometimes a technical drawing, this is so you can make sure the product will definitely fit in place. If you’re unsure about the product dimensions or whether it will fit the space you have, please call us to talk to one of our trained specialists.
Please note that any product dimensions are the base dimensions only and do not include handles, controls or any other protruding features. The product dimensions we offer only represent the casing of an appliance.
While we endeavour to be as precise as possible; any measurements or dimensions present on our websites should be treated as approximates.
Images displayed on our websites are offered for illustrative purposes. We can't guarantee that images displayed on screen will appropriately reflect the colour of the product you order. Please note that manufacturers may offer varying colours.
We do our utmost to make sure that our product specifications are accurate and due to regular research and product development we may change information, as required, without notice.
Promotions and discount codes
HOW TO USE THE PROMO CODE:
At the basket page enter the code into the "promotional code" box and click "Apply". You will get a notification to say it has been successful and the discount which will be visible on your order.
If the offer is a discount on delivery then the relevant discount is applied once a qualifying delivery method has been selected in the checkout.
Terms and Conditions: Only one code per order. Codes are available for online use only unless otherwise specified. All codes have an expiry date. We reserve the right to cancel any order which abuses or exploits any promotional code. All codes are subject to change or termination at any time without prior notice. If you exploit a promotional code we have the right to contact you to return any items which were obtained that didn't meet the criteria of the promotion.