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Appliance installation & recycling

Installtion Information

Jump to:

Installation & recycling prices
The install process
Frequently asked questions

Also useful:

Delivery information

Install & test

Our expert team will install your new appliance and test it works.

Remove & recycle

We'll remove your old appliance and take it away to be recycled.

Tidy up

Let us unpack your product and take the packaging away for recycling.

Click & Collect

Room of choice

We'll deliver your product to your preferred ground floor room.

Installation and recycling prices

At your request, we'll arrange for your service to be completed on your delivery day. This way, you can start using your shiny new appliance in a flash.

To learn how much a specific product's service will cost, just pick your product below.

Then, to add a service to your order, just tick the box on the basket page.

  • Ovens

    • Electric from £119

      Gas from £179

      Removal & recycle from £19.99

      Shop ovens »

  • Hobs

    • Electric from £119

      Gas from £179

      Removal & recycle from £19.99

      Shop hobs »

  • Cookers

    • Gas from £179

      Dual fuel from £129

      Electric from £84

      Removal & recycle from £19.99

      Shop cookers »

  • Range cookers

    • Gas from £219

      Electric from £119

      Dual fuel from £219

      LPG call us

      Removal & recycle from £19.99

      Shop range cookers »

  • Cooker Hoods
  • BBQ assembly
  • Dishwashers

    • Freestanding connection from £25

      Freestanding connection & disconnection of old appliance from £35

      Integrated connection & disconnection of old appliance from £119

      Removal & recycle from £19.99

      Shop dishwashers »

Why do some services have a 'from' price?

We partner with trusted installers to complete our services. So, our prices are dependent on our team and location. To get an exact price, just add a service to your basket, then enter your postcode on request.

The installation process

We'll install your appliance when we deliver it, so there's no need to wait around for an engineer. Instead, just sit back, relax and let us do the hard work.

On the day, we will:

  • Share your estimated timeslot
  • Unbox and inspect your new appliance. Then, if requested, we'll disconnect your unwanted machine*
  • Professionally install your new appliance, then ensure it's working correctly
  • Tidy up, then take away the unwanted packaging and your old machine for recycling*

*Optional, additional services. Please check your basket for price and availability.

Frequently asked questions

Installation FAQ

  • Do delivery and installation happen at the same time?
    • Yes. If you have ordered an appliance from us and purchased an installation or connection service, your installers will deliver and install the product in one visit.
  • How do I arrange my installation date?
    • That depends on your service and location. Some products can be decided at the checkout, while others are arranged over the phone. Either way, we'll let you choose a convenient day.
  • Can I change my installation date?
    • Yes. You can either contact the installer directly with the information we provide or call us, and we'll arrange it for you.
  • Can I add installation after I’ve ordered?
    • Yes, providing your appliance hasn't been dispatched. If this is the case, just get in touch, and we'll add it to your order.
  • How long does it take?
    • It depends on the item. Naturally, some jobs will be more complicated and have longer installation times. However, we estimate that any installation will take at least 30 minutes.
  • Is there anything I need to prepare before my installation?
    • Again, this depends on the appliance. If we need you to do or check anything before we arrive, we'll contact you to let you know.
  • I need an electrical appliance installed but a gas appliance removed and recycled
    • No problem. Just tell your installer when they call you to arrange the delivery and installation date.
  • Can you connect or convert LPG cookers?
    • Yes, we can arrange this. But first, please check the product's specifications to see if this is possible. If in doubt, just call our friendly customer service team on 03300 412 271.
  • Do you install in Northern Ireland and the Republic Of Ireland?
    • Unfortunately, we don't offer this service in these locations.
  • Are your installers qualified?
    • Yes, our engineers are fully trained and qualified. They will also supply you with the relevant certificates on completion of the work.
  • Can you disconnect my old appliance?
    • Yes. Some of our installation services include a free disconnection service. Other products offer an optional paid service.
  • Cooker hood installation - Will the team drill a vent in my wall?
    • Unfortunately not, the team won’t complete any building work, but they will remove your old one, mount your new one and connect to an existing power supply.

Recycling FAQ

  • How does the recycling service work?
    • Our team can take your old appliance away to be recycled. All you need to do is disconnect it in readiness for our arrival.

      Please note that our recycling service is offered on a like-for-like basis, so we can only take away the same type of appliance we deliver. And our team cannot disconnect your machine if you haven’t prepaid for this service.
  • Can I have my old appliance recycled without having my new one installed?
    • Yes, recycling can be ordered as a separate service. You can order it when purchasing your product or arrange it at a later date before your items are dispatched.
  • Can I add recycling after I’ve ordered?
    • Yes, recycling can be ordered as a separate service. You can order it when purchasing your product or arrange it at a later date before your items are dispatched.
  • What do you do with my old appliance?
    • We do our best to reuse or recycle every appliance we collect. This way, we prevent usable parts or products from becoming landfill waste.

Everything else

  • What is your door reversal service?
    • Some refrigeration products feature a reversible door. Your engineer will remove this door during delivery and ensure it opens on your preferred side. Please note that if this is available for your model, you'll see it on the basket page.
  • What happens if there’s a problem?
    • In the rare event that something goes wrong or we cannot complete your service, please contact us.
  • Should I offer the delivery team a cuppa?
    • Completely up to you!

Need more help?

Call our experts on 03300 412 271

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