Got a question? We're happy to help
0871 984 4416Yes, gas fire pits are safe to use when installed and operated correctly. It’s important you feel safe when using your gas fire pit. That's why it’s fitted with a flame failure device. So, if the flame happens to go out or doesn't light immediately, this built-in device cuts off the flow of gas. It's important to follow the manufacturer's instructions for installation and operation. You should position your firepit at least 3 metres from anything flammable.
Yes, gas firepits can be used year-round in the UK. However, it's important to consider the weather conditions in your local area and make sure the firepit is properly covered or stored when not in use. We would recommend purchasing a compatible cover and storing inside during the wetter months.
Regular maintenance of a gas firepit will ensure safe and efficient operation. This includes cleaning the burner and control valves occasionally, inspecting for leaks, and replacing any damaged or worn parts (Contact our customer service team for these!). It's important to cover and store the firepit when not in use to protect it from the elements.
Yes, it is generally permitted in the UK to burn wood and use gas heaters outside. There are essentially no regulations in place if you intend to use a fire pit, patio heater, barbecue, or pizza oven