Question from Marco:Asked on 28/09/2008Good evening.
I keep trying to add the SMEG KSED65x-1 cooker hood to my basket, as well as the SP215 simple ducting kit, but each time i try to "checkout" i am then told the basket is empty. I'm not taking a long time to do this so the website isn't "timing me out", & my browser settings are all ok. It's difficult for me to contact you by telephone - can you help?
Thanks,
Marco
Answer from Easycom:Answered on 29/09/2008
Hi Marco, Sorry to hear about the problemyou have with our site. I have sent the details to IT support who are looking at it now: Please call us on 0800 195 95 96 and we will process your order straight away. Regards Stan
Question from Christine Searle:Asked on 09/09/2008I have ordered the Smeg KSED65X-1 hood today, but I need a ducting kit for it to vent through the loft to outside. Do I need a 125mm kit, the Smeg one you sell is 150mm.
Thank you
Answer from Easycom:Answered on 09/09/2008
There is a 125mm 1 mtr Simple vent kit for the KSED65X-1, the Product code is the SP215 that can be found on our website. Regards appliances Direct
Question from Marco: Asked on 28/09/2008 Good evening.
I keep trying to add the SMEG KSED65x-1 cooker hood to my basket, as well as the SP215 simple ducting kit, but each time i try to "checkout" i am then told the basket is empty. I'm not taking a long time to do this so the website isn't "timing me out", & my browser settings are all ok. It's difficult for me to contact you by telephone - can you help?
Thanks,
Marco
Question from Christine Searle: Asked on 09/09/2008 I have ordered the Smeg KSED65X-1 hood today, but I need a ducting kit for it to vent through the loft to outside. Do I need a 125mm kit, the Smeg one you sell is 150mm.
Thank you
Regards appliances Direct