Got a question? You’ll always find one of our experts at the end of the phone, happy to help
0871 984 4416
Appliances Freedom Total Cover will complement any manufacturers guarantee and continue to protect you and your appliance once the manufacturer cover expires
Freedom cover offers great benefits, like a single point of contact if you need help or advice, replacement when repair isn’t possible and extremely high levels of service.
All costs are covered, meaning you don’t have to worry about expensive parts, the cost of labour, or any delivery charges. You are also protected against accidental damage the second you receive your appliance!
We are so confident about our quality of service that we won’t trap you with a minimum term contract; you can cancel the low monthly payment whenever you want, no problem.
If you want any more information or want to talk to somebody about our Freedom Total Cover, feel free to call us on 0844 893 7998.
For a full list of benefits see the table below.
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If it breaks, we'll fix it: - If your appliance develops a fault we'll get it working again - The repair will be carried out by either the manufacturer (during the warranty period) or a certified repair centre. - Just contact us and we'll do the rest |
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No hidden charges: - Includes parts, labour, call out and delivery charges, so you can rest assured there are no hidden costs |
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Breakdown due to accidental damage from day 1: - If your product fails due to accident you’re covered for that too |
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Dedicated claims line: - Need a repair? We have a dedicated claims line and are here to help - Claims line open Monday to Friday 9am till 8pm and Sat & Sun 10am till 4pm |
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Help and advice is all included: - If it’s just help or advice you need then that's included too |
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Aim to visit next working day if called before 10am: - We'll be out to you when you need us most |
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A telephone call on the morning of your visit: - So you can carry on with your day to day plans |
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Replace if can't repair: - If we can't get the parts or it makes sense to replace - Replacements will be brand new and delivered free of charge |
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No charges for Courier: - Free collection and return if we can't repair in home |
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AM/PM engineer slots available: - You can choose a morning or afternoon appointment - Subject to availability |
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Aim to visit in 2 working days: - You can choose a morning or afternoon appointment - Subject to availability |
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Loan TVs available: - If we need to take your set away then you can request a loan - Limited number of sets available |
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