StayCool - Air Conditioner Warranty Cover
Amazing 2 Year Warranty Plan
There is nothing worse than your Air Conditioner breaking down just after the Manufacturer's warranty has expired. Here at Buy It Direct Ltd we want you to get the most out of your Air conditioner which is why we offer a 2 Year Warranty plan.
Our Extended StayCool 2 Year Warranty from Buy It Direct gives you the reassurance that if an electrical or mechanical fault arises you won't be exposed to costly repair bills. Our dedicated technical team will take care of your Air Conditioner.
To take advantage of this great offer just simply add the warranty extension you want and we'll do the rest.
Warranty Information
Protect your Air Conditioner against the cost and hassle of unexpected failure and give yourself some added peace of mind with one of our great value extended warranties!
- We cover repair or replacement costs for a fixed period of 2 years from your purchase.
- If it breaks we'll fix it, if it develops a fault we'll get it working again. We'll instruct either the manufacturer or a certified repair centre to repair it.
- We'll replace if we can't repair. Replacements will be delivered free of charge.
- All costs includes parts, labour, call out and delivery charges are covered, so you can rest assured there are no hidden costs. For smaller untis we may ask you to return it to our UK repair centre.
- Free unlimited phone support with a UK Dedicated claims line need a repair. We have a dedicated claims line and are here to help.
You will be emailed your policy schedule within 30 days of taking delivery of your air conditioner.
NB: Our Extended Warranties are only valid within the UK & Ireland and can only be purchased with your product.
Question from steve: Asked on 06/12/2025 Does thus filter also remove odour ( stale air in a closed up house that us only occupied periodically)
Hi Steve,The standard HEPA filter in the Arete12L or AreteTwo12L removes dust, pollen, and other fine particles, but it does not effectively eliminate odours from stale air. To remove smells and VOCs, you need an activated carbon or charcoal filter in combination with the HEPA filter, which will help keep a closed or infrequently used house smelling fresh.Thanks!